Salesforce Administration And Support Services
In lieu of you hiring a full-time employee, for a comparable cost we offer a managed and flexible set of services that provides:
- Supervision by a highly experienced senior administrator or architect
- Business Analyst skills to ensure accurate requirements gathering
- Daily management of activities to ensure quantity & quality of output
- Review and testing of changes prior to implementation
- Depth of experience - integrations, ERP, Service, Contact Center
- Flexibilty to scale up or down across skillsets as needed
Project Implementation
We have the available talent and methodologies necessary to provide highly successful standalone projects for all Salesforce clouds and related apps, modules, and integrations with other systems such as ERP.
However, our preference is to combine project implementation with our managed services as it provides additional benefits including:
- Much faster ramp up time for existing customers
- Better knowledge transfer from specialists to maintenance staff
- Reduced project overhead such as redundant project managers
- Improved outcomes due to existing familiarity with company needs
- Reduced total project costs and lower Total Cost of Ownership
Consulting Services
In many instances an organization might want to assess its current state as compared to industry or platform best practices in order to better plan for an improved future state. Our experts can assist with a variety of evaluations related to people, processes, and systems:
- Creation of a structured system/software selection process
- Salesforce best practices, security & technical debt cleanup
- Change management planning for adoption and success
- Digital, strategic company transformations
- Sales and marketing methods and best practices
- Developing a best practices to Dev Ops and release